Last updated: April 2025
Gifted Foxes is a pro-privacy company. We aim to store as little personal data as possible and will not give away your personal information. That being said, there is still some data we need to collect in order to provide our services. Here’s the what, why and how.
1. Introduction
Gifted Foxes provides hosted services (“Cloud Apps”) for Atlassian Cloud Products. The Apps are delivered through the Atlassian Forge App framework (“Atlassian Forge”). Cloud Apps can be identified by the “Cloud” category in the corresponding Atlassian Marketplace listing. The Privacy Statement will provide you with an overview of the collection and processing of your data for these Cloud Apps. In the following, all data created by an Atlassian Cloud or Server Product end user and stored within the Atlassian Product are defined as “Customer Data”.
2. Data collected from our Apps
Our Cloud Apps track user behavior to allow better product decisions based on these in-sights. This includes for example, usage of service features such as how often certain features are used and how they are used. This data is anonymized. Therefore, we cannot identify the end user this data relates to. It is exclusively used in order to improve our service. We also store client information received by Atlassian. This information is required to provide the service and includes a client id along with certain cryptographic data to ensure a secure connection such as key or shared secret but no personal data.
3. How we store personal information
Our Apps do not collect or store any personal information.
4. Data Collected from the Marketplace
By purchasing our Apps or starting a trial, whether through resellers or directly, Atlassian (via the Marketplace) supplies us with your name, contact information (i.e. email, address, phone number, etc) as well as other data you provide us or the reseller with. We use this data to contact you during your trial phase and during the time you keep using our App.
5. Data Collected through our Issue Tracker
When you open a ticket in our Service Desk, we store the information you enter. We use that information to analyze the issue you have reported, contact you with a response, and resolve the issue.